Customer news and publications
You can view lots of important information and news on this website such as B1 Annual Review. You can also read our customer promise and our service standards. Our customer handbook includes really useful advice such as energy efficiency and aids and adaptations to your home.
B1 Annual Review
Based on the feedback that you have given us, the B1 Magazine will now take shape as a bi-annual performance publication. We will be feeding back on the areas that matter to you the most . View the B1 Annual Review (opens new window) (2MB) 
. You can also view previous editions of B1 Magazine.
Dulux Offers and your chance to win a collectible Dulux toy dog!
Find out more about Dulux offers available to you and how you could win a collectible Dulux toy dog.
The Bromford Offer
We have been working with our customers to find out what matters to you most about where you live and our services. Find out more about The Bromford Offer and your chance to help shape our services.
View our current service standards (opens new window) (86KB) - written in conjuction with customers and outlines the standards of service they expect from us.
View Fosseway Living Customer Handbook & Service Standards
View Fosseway Living (Bromford Tenancy) Customer Handbook & Service Standards
Are you an existing customer, but still unsure which handbook to view? Visit the 'Find your Landlord page to find out.